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SunGard Speeds Up Recovery By Delivering Fully Restored Servers To The Doorstep
Published 24th July 2008
Total Recovery Provides Fully Managed Recovery Service, With Pre-Configured Server Delivered To Customers’ Premises...
London, UK: 23 July 2008: SunGard Availability Services, the pioneer and leading provider of Information Availability and business continuity services, today unveiled Total Recovery, a service which helps customers in the UK to reduce their Recovery Time Objectives (RTOs) by delivering fully restored and configured servers to their doorstep following a business disruption. Previously organisations had to retrieve data and servers from separate locations, resulting in time delays and unnecessary travel for key staff within an organisation.
SunGard now manages the restoration of customer data to a recovery server at one of SunGard’s nationwide network of recovery centres. It then uses a company-owned fleet of transportable facilities on permanent 24/7 standby to deliver the restored server to a customer location anywhere in the UK. Should the customer site also be rendered inoperable due to an incident, customers can move their staff to one of SunGard’s Workplace Recovery Centres.
Total Recovery is the evolution of SunGard’s Electronic Vaulting service which provides a quicker, more reliable alternative to tape backup and data restore, improving recovery times by up to 50 percent. Combining electronic data vaulting and server recovery for the first time, Total Recovery recognises the fact that very few organisations have recovery expertise within their workforce. Similarly many organisations concentrate on backing up data to a remote location but do not have the infrastructure in place to restore the data to a recovery server in a timely manner.
Keith Tilley, managing director UK & executive vice president Europe, SunGard Availability Services, said: “At a time of increasing competitiveness in the global marketplace, organisations can no longer afford to suffer downtime in the aftermath of an incident. In the event of a business disruption, organisations need to recover their critical operations in the shortest time possible and the new Total Recovery service could help them save over eight hours of downtime. Added to this, the Total Recovery service can help businesses reduce recovery costs by eliminating the time that staff previously had to spend travelling to a recovery site before they could even start recovering their information. We now deliver servers right to them, fully restored.”
The new Total Recovery service integrates with SunGard’s existing portfolio of recovery services, built up over three decades in the industry. These include Enhanced Recovery, Vaulting Solutions, Managed IT Services, Workplace Recovery and Data Profiling. This gives organisations the choice to tailor their recovery needs to the critical requirements of their business.
The quick and easy recovery of data is a key element of the BS 25999 Standard for Business Continuity Management, which was launched in December 2006. As a member of Intellect, a trade association for the UK technology industry, SunGard played a leading role in the development of the BS 25999 Standard, which lays down guidelines for the development, testing and analysis of business continuity plans. To be compliant, an organisation must consider how it can recover critical (IT) functions. Total Recovery helps to simplify this matter for organisations of any size.